How do I restore purchased subscriptions or credits?
Make sure you are signed in with the same Apple ID used for the purchase, then log in again in the app and retry restore. If it still fails, email us with order details.
WowAI.pet iOS
iOS Support
Need help using WowAI.pet on iPhone or iPad? Contact our support team and check common solutions.
Contact Support
Email our support team for account, subscription, billing, or app functionality issues.
Typical response time: 1-2 business days.
Helpful Info Before You Contact Us
- Your account email or user ID
- iOS version and device model
- When the issue happened and how to reproduce it
- Screenshot of any error message
- Order ID or subscription receipt (for billing issues)
Common Questions
How can I request a refund for an App Store purchase?
Refunds for App Store purchases are handled by Apple. Submit a request in your Apple purchase history, and contact us if you need help verifying order details.
Why does generation fail or load slowly?
Please switch network and retry, then make sure you are on the latest app version. If the issue persists, send us the failure time and a screenshot.
How do I delete my account or data?
Send an account deletion request to our support email and include your account email. We will verify and process it as soon as possible.
Last updated: February 25, 2026